Payment Policy
Leoza Pets – Maloa Ecom
Last updated: 01/03/2026
This Payment Policy applies to all purchases made through www.leozapets.com.
1. ACCEPTED PAYMENT METHODS
We accept the following secure payment methods:
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Visa
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Mastercard
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American Express (AMEX)
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Maestro
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Apple Pay
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Google Pay
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Shop Pay
All payments are subject to validation and authorization by the payment provider.
2. CURRENCY
All transactions are processed in the currency displayed at checkout based on your location.
If you are purchasing from another country, your bank or payment provider may apply additional currency conversion fees.
3. PAYMENT SECURITY
All payments are processed through secure encrypted payment gateways using SSL technology.
Leoza Pets does not store or have access to your full credit or debit card details.
We may conduct fraud prevention checks before approving a transaction to protect both our customers and our business.
4. PAYMENT TIMING
Your selected payment method will be charged immediately at checkout once your order is confirmed.
Orders will not be processed or shipped until payment has been successfully received.
5. REFUNDS
All approved refunds will be returned to the original payment method used during checkout.
Refund processing times may vary depending on your bank or payment provider but typically take between 3–10 business days after the refund has been issued.
Please refer to our Returns & Refunds Policy for more information.
6. PAYMENT ISSUES
If you experience any payment-related issues, please contact us immediately at:
Leoza Pets will never ask you to provide sensitive payment information such as your full card number or PIN via email, phone, or SMS.